Script – when you could not reach the person

When your call couldn’t reach people

“Hi James, we are calling from JAPAN LANGUAGE FACTORY, a Japanese language school. I believe you signed up for our consultation on 21 December, is that correct? Hi, how’s it going? I’m glad I finally reached you because we’ve tried calling several times. How is everything going? By the way, this is just a five-minute initial call where we’d like to ask you some questions to determine if we can help improve your Japanese speaking skills, yes or no…”